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What qualifications do your technicians have?
All of our technicians have at least a level 3 NVQ in Vehicle Service & Maintenance. All have on-going training and development plans (your education never ends in this industry) and all are currently being put through their Automotive Technician Accreditation so you can rest assured that your car is being looked after by fully trained technicians when it’s at Tutts of Dorking.
Why do I need to have my car serviced?
Whilst the annual MOT is a relatively good check of the general condition of a vehicle, it is really only quite a basic safety check in comparison to the inspections carried out during a service.
An MOT test also does not include replacement of any parts, e.g. engine oil and filter, pollen, air or fuel filters or spark plugs (if fitted).
It’s never been truer when you say the old adage “prevention is better than cure”. Having servicing carried out at the correct intervals, as set by the manufacturer, is imperative to the health of your car and can prevent premature engine wear and avoidable faults. It can also help to protect the environment and keep your fuel costs down.
It is also important that you keep the service record up to date to ensure you get the best resale price when you come to sell it on.
Servicing must also be carried out if your vehicle is still under manufacturers warranty of you have an independent warranty, failure to do so will mean that the policy is invalid.
How often should I have a service carried out on my car?
There’s no easy answer to this one unfortunately, as manufacturers set different service schedules. Most are 10,000-12,500 or 12 months (whichever comes first) but there are quite a few manufacturers who now have variable or extended service intervals (normally to a maximum of 20,000 miles or 2 years) and some even use Condition Based Servicing where the vehicles on board computer controls the service interval based on the mileage, it’s all turned in to quite a complicated affair!
If you’re unsure of when your car needs a service then please do not hesitate to give us a call on 01306 286014 and we will be more than happy to look in to it for you and advise accordingly.
I don’t do very many miles; do I still need to follow the manufacturers service interval?
Yes, we would very strongly advise that you do. Oil contamination is actually far more common in vehicles covering a low mileage, doing short runs and enduring frequent cold starts.